911 Life-threatening emergencies Only
211 Evacuation Information, In need of shelter
311 Non Emergency Service Requests/Flood Damage
800-733-2767 Red Cross Hotline (www.redcross.org)
800-525-5555 Roadside Assistance

FEMA Assistance:
https://www.disasterassistance.gov
Flooded Roads and Conditions:
https://drivetexas.org/#/7/30.247/-95.677?future=false
City of Houston Emergency Information:
http://www.houstonemergency.org
High Water Incidents/Road Closures
http://traffic.houstontranstar.org/roadclosures/#highwater

EMERGENCY PREPAREDNESS GUIDELINES

Once a HURRICANE WARNING is announced:

1. Listen to the County Warning System on the radio. Do exactly as advised. Make plans to relocate outside the affected area. Have current information on the location of the Red Cross shelters and directions to get there.
2. If there are ill or disabled persons in the apartment contact their doctor for instructions.
3. If relocation is required by the County Warning System do so early to avoid traffic jams and
   dangerous winds.
4. Be sure to take necessities such as:
   1. Prescriptions
   2. Bedding
   3. Bottled Water for up to Three Days
   4. First Aid Kits
   5. Can Opener
   6. Batteries
   7. Diapers and Baby Food
   8. Extra Eye Glasses
   9. Hearing Aids
   10. Enough Non-Perishable Food Items for 24 Hours
   11. Flashlights
   12. A Battery-Powered Radio
5. Make arrangements for your pet(s), as pets are not permitted in any public shelter.
6. Once a HURRICANE WARNING is issued for a particular area, all residents should remove
   objects that are prone to become missiles. Such objects would include deck chairs, potted plants, patio benches, and any other items on the balcony area or patios of your apartment home.
7. Close and lock all windows, window blinds and sliding doors. Place a wedge in the top part of
   doors to prevent them from being lifted up and into your apartment. Place rolled towels around the bottom of glass doors and windows.
8. Fill bathtub with water. This water may be used for drinking should the water supply become
   interrupted or contaminated. It may be poured into the toilet bowl to induce flushing.
9. All objects that are in the breezeways should be removed and placed inside your apartment home.
10. Fill your vehicle with gas. In the event of loss of electricity, the gas pumps will not operate.
11. Carry all important paperwork and personal identification with you.
12. You should stay tuned to your local weather station and be prepared to evacuate should you be
    instructed by proper governmental authorities to leave the area.
13. Be aware that a hurricane is an act of God and should be covered by renters insurance that all residents are encouraged to obtain.
14. In the event there is damage caused to the property due to hurricane preparations by a resident, that the damage would be the responsibility of that resident.
15. Any injury to any resident engaged in hurricane preparation is the responsibility of that resident and not that the property.
16. Your personal property is your responsibility. You should always maintain renters insurance as well as auto insurance. To assist your carrier in the event of a loss, make a complete inventory of personal property. An inventory checklist can be obtained from your insurance representative. Store this and other important documents in waterproof containers or in a waterproof safety deposit box.

After the Hurricane

1. Be aware of outdoor hazards. Watch out for loose or dangling power lines, and report them immediately to the proper authority. All emergency numbers are in the front of the white pages telephone book.
2. Do not use water until authorities have issued a safe water area. Use the emergency supply in the tub or boil water. Report broken sewer or water mains to the proper authority.
3. Take extra precautions to prevent fire. Lowered water pressure in city mains and the interruption of other services may make firefighting extremely difficult after a hurricane.
4. Notify your insurance carrier in the event of losses and where you may be reached.